Divisional Year End Reports
The WCB's operational planning process supports the Board Members' strategic plan. It is the responsibility of the WCB Executive to establish the operational plan and, through the plan, achieve the strategy set out by Board Members. This is accomplished by dedicating corporate resources and effort towards a set of key results and operational objectives.

The WCB's operational planning model is an integrated approach that requires the Executive to develop Key Result Areas (KRA's), Objectives, and Programs that are, in turn, operationalized by the WCB staff. This ensures these elements of the operational planning model are mutually supportive and adequately resourced.

View the progress made last year in the following KRA's:

• Injury prevention
• Excellent service
• Effective processes
• Competent people
• Financial integrity

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