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Policy and Procedure Manual

Type:
Publications
Last updated:
March 4, 2024
User:
Care providers, Workers, Employers, General

Learn about policy directives, including policy and procedure documents that form the basis of decisions made or actions performed under The Workers’ Compensation Act, 2013.

Download

application/pdf — 6.68 MB

Hearing loss – Request for funding (MCARE)

Type:
Downloadable forms
Last updated:
January 18, 2024
User:
Care providers

Complete this form for authorization to treat an injured worker. Use this form to request funding for new or replacement hearing aids and repairs or hearing aid supplies.

Download

application/pdf — 619.67 KB

Hearing Services' Fee Schedule

Type:
Publications
Last updated:
January 5, 2024
User:
Care providers

Use these fee codes and fees to bill for primary level services provided to WCB customers by hearing service providers accredited by the WCB.

Download

application/pdf — 554.1 KB

Physical Therapists’ Fee Schedule

Type:
Publications
Last updated:
January 5, 2024
User:
Care providers

Use these fee codes and fees to bill for primary level services provided to WCB customers by physical therapists accredited by the WCB.

Download

application/pdf — 528.17 KB

Massage Therapists’ Fee Schedule

Type:
Publications
Last updated:
January 5, 2024
User:
Care providers

Use these fee codes and fees to bill for primary level services provided to WCB customers by massage therapists accredited by the WCB.

Download

application/pdf — 487.24 KB

Recovery and return to work for injured workers

Type:
Publications
Last updated:
September 29, 2023
User:
Care providers, Workers, Employers

Learn about the recovery and return to work process for injured workers.

Download

application/pdf — 1.15 MB

Managing your back injury

Type:
Publications
Last updated:
September 29, 2023
User:
Care providers, Workers

Learn about the management and treatment of back pain.

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application/pdf — 684.45 KB

The right care at the right time

Type:
Publications
Last updated:
September 29, 2023
User:
Care providers, Workers, Employers

Learn about the process for returning injured workers to their normal activities as soon as safely possible.

Download

application/pdf — 869.35 KB

Psychological Injuries

Type:
Fact sheets
Last updated:
September 29, 2023
User:
Care providers, Workers, Employers

Find out what you need to know about work-related psychological injuries.

Download

application/pdf — 547.9 KB

How to create a WCB online account

Type:
Publications
Last updated:
August 11, 2023
User:
Care providers, Workers, Employers, General

Don't have a WCB online account? Sign up today for automatic, secure access. The account set-up is simple with this step-by-step guide.

Download

application/pdf — 275.07 KB

Medical Review Panel

Type:
Fact sheets
Last updated:
July 21, 2023
User:
Care providers, Workers, Employers, General

Learn about WCB medical review panels and their role in the process of appealing a decision about an injury claim.

Download

application/pdf — 559.08 KB

Mental health providers - fee schedule

Type:
Publications
Last updated:
July 6, 2023
User:
Care providers

Use these fee codes and fees to bill for services provided to WCB customers by mental health providers accredited by the WCB to provide primary level services to WCB customers.

Download

application/pdf — 116.01 KB

Medical Review Panel Member Responsibilities

Type:
Fact sheets
Last updated:
July 4, 2023
User:
Care providers

Learn about your responsibilities as a member of a medical review panel.

Download

application/pdf — 557.08 KB

Information for Physicians and Chiropractors: Completing an Enabling Certificate for a Medical Review Panel

Type:
Fact sheets
Last updated:
July 4, 2023
User:
Care providers

Find out what your responsibilities are if an injured worker applying for a Medical Review Panel examination asks for your help.

Download

application/pdf — 530.82 KB

Enabling Certificate for Medical Review Panel Examination (ECMRP)

Type:
Downloadable forms
Last updated:
July 4, 2023
User:
Care providers

Learn what information needs to be included in an Enabling Certificate that an injured worker may ask you to complete. Use this form to complete the Enabling Certificate.

Download

application/pdf — 147.76 KB

Support Package for Chiropractors and Physical Therapists

Type:
Publications
Last updated:
May 23, 2023
User:
Care providers

Use this manual to help manage the care and return to work of injured workers.

Download

application/pdf — 1.35 MB

Job Information Worksheet (JIW)

Type:
Downloadable forms
Last updated:
April 25, 2023
User:
Care providers, Workers, Employers

Ensure this form is completed by you and your supervisor to describe your actual work activities.

Download

application/pdf — 1.5 MB

Practitioner’s Return-to-Work (PRTW) Report

Type:
Downloadable forms, Online submission forms
Last updated:
February 14, 2023
User:
Care providers

Once a return-to-work plan has been agreed upon, submit this report to the WCB with copies to the primary care provider, the employer and worker to confirm the hours of work and restrictions.

Fill Out Online

Download

application/pdf — 828.23 KB

Optometry fee schedule

Type:
Downloadable forms
Last updated:
January 31, 2023
User:
Care providers

Optometry service fees and fee codes

Download

application/pdf — 73.35 KB

Financial system improvement – care providers

Type:
Fact sheets
Last updated:
January 18, 2023
User:
Care providers

The WCB is improving its core financial system as part of its business transformation efforts.

Download

application/pdf — 494.54 KB