Managing your worker’s injury
You should also make sure the worker submits a Worker’s initial report of injury (W1) form. You are required to provide this form to any worker who is injured or who asks for it.
There are several ways to report an injury:
- By phone: Dial 1-800-787-9288. A representative will fill out the E1 form with you over the telephone.
- By fax or mail: Download a copy of the E1 form. You can complete the form on screen or complete it by hand. You may also request an E1 form from our office. Use the fax number or mailing address on the form to send it in.
Within five days of being aware of the incident, you must make a report to us. This includes all incidents that require medical attention and fatalities. Failing to do this could result in fines up to $1,000.
Conduct an internal investigation as to the cause(s) and factors contributing to the incident and determine procedures or modifications to prevent similar incidents in the future.
Keep accurate records of all incidents.
A work injury is an injury that:
- happens at work, on company property or while conducting company business,
- needs medical attention, and
- may or may not need time away from work.
When a claim is accepted, we pay medical expenses (these are not paid by Saskatchewan Health), wage loss and other benefits. We also pay other benefits for permanent disabilities. In case of a fatality, we pay funeral costs and other benefits to the worker’s dependents.
Claims with no time off work
Even if your worker doesn’t take time off work, but requires medical attention because of the injury, he or she needs to report it to you and to us. You are required to send us an Employer’s initial report of injury (E1) form within five days of being aware of the injury. These reports authorize us to pay any medical costs. These reports are also important for you in tracking and preventing injuries in your workplace. It is important to track no time loss claims (NTL) and time loss claims (TL).
Claims with time off work
After the day of injury, if your worker is off work for his or her next regularly scheduled shift, this is called a time loss claim. We will review the reports it gets from you, the worker and the health care provider to confirm that the worker:
- is an employee of your company,
- was injured during that employment, and
- can’t work because of the injury.
We also need you to confirm how much the worker was earning at the time of the injury. We will use this information to decide whether or not to accept the claim. If the worker can’t go back to work because of the injury, we may pay wages lost starting with the shift after the injury happened. Medical treatments, prescriptions, and travel expenses may also be paid.
Effective claims management begins with prompt medical treatment, if required, and early and accurate reporting of the injury. As soon as we receive a report of the injury from either the worker, the employer or the caregiver, a Claims Entitlement Specialist begins gathering information on the claim. The specialist assesses the circumstances surrounding the injury, and makes a decision, based on legislation and policy, to either accept or deny the claim. This early decision process is important for prompt payment of any wage loss, and for fair, timely and cost-effective return to wellness.
- Case Management Teams
Case management teams are located in the Regina and Saskatoon offices. Cases are assigned by geographical area to provide more individualized services to injured workers and employers. Each team consists of a team leader, several case managers, case management support, vocational rehabilitation specialists and payment specialists. Medical personnel are also available to provide specialized support. Case management teams coordinate a variety of services available to help those workers who do not recover as expected. These services include:
- Return-to-work programs in the workplace to integrate the worker back into the workforce.
- Helping primary health care providers access specialized medical treatment as soon as possible.
- Coordinating vocational services to injured workers.
The team approach to claims management has been developed to ensure that long-term claims are handled efficiently, appropriate medical treatment is provided when most effective and workers are returned to work as early as possible. View a chart of our claims management process.