WCB’s Employer Relief Measures



Contact information

collections@wcbsask.com
Phone: 306-787-0474
Toll Free:  1-800-667-7590 option 2

As our offices are currently closed to the public, we encourage employers to sign up for a WCB online account.  You can register for an online account at the following link:

https://myaccount.wcbsask.com/online-services

To set up a payment plan

Please contact us at collections@wcbsask.com or call 1.800.667.7590 (option 2, then 5) to speak with a collections specialist.


Frequently asked questions

Due to COVID-19, many employers are unable to submit their premium payments. Therefore, to provide further relief for all Saskatchewan employers, penalties and interest charges for late premium payments will be waived effective March 1 until July 31, 2020. While the WCB will no longer provide a blanket waiving of interest beyond July 31, 2020, the WCB remains committed to assisting employers who may be unable to submit payments as they become due. The WCB recognizes that COVID-19 has affected employers differently. There are options available where requested for employers to set up regular payment plans as another mechanism to avoid interest.

To set up a payment plan, please contact us at collections@wcbsask.com or call 1.800.667.7590 (option 2, then 5) to speak with a collections specialist.

An additional relief measure being added is the removal of penalties applied in 2020.  This includes late filing, under estimate and late registration penalties.

Interest will be applied on Aug. 8, 2020.

Employers who are able to pay their premiums at this time are encouraged to pay their WCB premiums on a timely basis.

Employers who have reduced their workforce are encouraged to submit revisions to their 2020 assessable
payroll estimates, which the WCB will use to recalculate their required premiums. You can submit revisions to your
payroll through your online account. You can register for an account at:
https://myaccount.wcbsask.com/online-services

If you do not have an online account, and do not wish to register for one please contact as at:

Email:  employerservices@wcbsask.com
Phone:  1.800.667.7590 Option 2

Employers who have reduced their workforce are encouraged to submit revisions to their 2020 assessable payroll estimates, which will be used to recalculate their required premiums. The easiest way to do this is through your WCB online account (information on setting up a WCB online account is included at the bottom). If you do not have an employer account, please contact us at:

Email: employerservices@wcbsask.com

Phone: 1.800.667.7590 Option 2

To ensure employers are able to release payment to their contractors promptly during this period, clearance letters will be available for employers that meet specific criteria, even in cases where the contractor’s WCB account has not been paid. Employers will not be liable for any outstanding WCB premiums that the contractor owes.

The Saskatchewan WCB will continue to monitor the situation monthly and has the ability to extend the period for which interest can be waived.  Interest is currently being waived from March 1 until July 31, 2020.  Assessing measures on a monthly basis allows the WCB to adapt to the evolving situation around the COVID-19 pandemic.

The current timeframe will allow employers time to:

  • Revise and communicate revised payroll estimates to the Saskatchewan WCB.
  • Discuss their situation with the WCB and determine appropriate payment plan options if they can’t meet predetermined WCB deadlines.

The WCB’s employer relief measures relieving late payment penalties (interest, held clearances) will expire on July 31, 2020. While the WCB will no longer provide a blanket waiving of interest beyond July 31, 2020, the WCB remains committed to assisting employers who may be unable to submit payments as they become due. The WCB recognizes that COVID-19 has affected employers differently. There are options available where requested for employers to set up regular payment plans as another mechanism to avoid interest.

To provide further relief for Saskatchewan employers, while balancing its financial obligations, the WCB will:

  • Forgive interest and penalties for late payments applied in the month of March
  • Prioritize employer payroll revisions to help employers reduce their premiums.
  • Suspend payroll audits until further notice except in situations where an employer may be eligible for a refund.

For general inquiries:

Contact the Employer Resource Centre at:

Email:  erc@wcbsask.com

Phone: 1.833.961.0042

For inquiries related to your employer account:

Email: askWCB@wcbsask.com

Phone:  1.800.667.7590

As our offices are currently closed to the public, we encourage employers to sign up for a WCB online account.  You can register for an online account at the following link:

https://myaccount.wcbsask.com/online-services

No. Your employee’s benefits will continue if their return-to-work program has been interrupted due to COVID-19. However, their benefits will not continue beyond their scheduled full time return to work date or recovery from the work injury. Cost relief may be applied for the period of interruption. Read WCB policy, COVID-19 Response – Benefits When a Return to Work (RTW) Plan is Interrupted (ADM POL 03/2020).

Yes. Cost relief will be provided to you from the effective date the WCB determines that your employee’s recovery or treatment program was interrupted. Cost relief will continue until the treatment plan is restarted or the WCB determines that the worker has, or should have, made a recovery from their injury, whichever comes first. Read WCB policy, COVID-19 Response – Cost Relief (ADM POL 04/2020).

If a situation meets the criteria listed above, such as a worker who is at greater risk of contracting the virus than the general public, and they lose time from work after contracting the virus, a claim should be submitted. If the claims is accepted as a confirmed work-related COVID-19 claim, you will receive cost relief for all costs associated with the claim.  Read WCB policy, COVID-19 Response – Cost Relief (ADM POL 04/2020).

The Sasktchewan WCB will be providing full cost relief for COVID-19 injury related claims.  Partial cost relief will be provided in situations where COVID-19 has created a delay in recovery from a work related injury.

If cost relief is applied before any costs are charged to the claim, COVID-19 claims will not appear on the employers’ experience reports. If cost relief is applied after costs have been charged, the claim’s costs will initially show on the employer’s experience reports, but will be removed (i.e. credit). These claims will no longer show up on advanced or standard program employers statements.  This will benefit the employer’s online bidding reporting requirements.