Roles & Responsibilities


Injured workers need immediate, active treatment at the primary level, with prompt access to other services. This requires the cooperation of the WCB, workers, employers, and health care providers – mainly primary practitioners.

Because injured workers are exempt under the Canada Health Act, Saskatchewan Health can’t cover the cost of their treatment. When we accept an injury claim, we have to pay for the cost of care given to that injured worker. To prevent financial trouble for injured workers, health care providers bill the WCB for treatment they give to injured workers. All health care providers who treat injured workers must be accredited with the WCB.

Health care providers who treat WCB customers have the following responsibilities:

  • To report all work injuries even where a claim has not yet been registered. Failure to report treatment of a work injury goes against section 54 of The Workers’ Compensation Act, 2013.
  • To tell the injured worker to report the work injury to the WCB and help fill out the report. This includes giving all reasonable and necessary information, advice and assistance, and providing needed certificates and proofs.
  • To let the employer know, directly or through the worker, of any work restrictions due to the injury and an expected date of recovery to facilitate early transitional return to work with aim of full work duties when safe.
  • To keep up communication with the worker, the employer, other health care professionals and the WCB to support and encourage full return to work when right.
  • To follow the reporting requirements set out in the standards of care your professional association has set up with the WCB.

For more information, see our Recovery & Retun to Work brochure.

The Saskatchewan WCB works with the health care sector to:

  • Set WCB standards for some large caregiver groups.
  • Set WCB standards for facilities treating WCB customers.
  • Establish types and frequencies of reports.
  • Negotiate fee schedules.
  • Accredit care providers and assessment teams.
  • Make sure that there are enough rehabilitation centres in the province.
  • As requested, help primary practitioners access the earliest available specialist and diagnostic appointments.