Document name
Cancellation of Penalties and Interest
Document number
PRO 06/2011

Effective date: September 1, 2011

Application: All employer accounts.

Policy subject: Employer payroll and premiums


To establish guidelines for when the Workers’ Compensation Board (WCB) may cancel penalties and interest charges applied to employers’ accounts.


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The WCB has approved POL 06/2011, Employer Accounts – Cancellation of Penalties and Interest, to establish the guidelines for cancelling penalties and/or interest applied to an employer’s account.


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  1. All penalties and interest are due in 30 days. Any cancellation of penalties and/or interest will only be granted in accordance with POL 06/2011, Employer Accounts – Cancellation of Penalties and Interest.
  2. Where an employer issues a cheque and it fails to arrive, the employer will be required to provide the WCB with supporting information which shows the payment was sent prior to the due date. The WCB will accept a copy of the cheque ledger or the immediately preceding and subsequent cheque stubs.
  3. Where an employer believes they have an exceptional case under Point 1(f) of POL 06/2011, Employer Accounts – Cancellation of Penalties and Interest, a request for cancellation of penalties or interest must be made in writing to the Manager of Employer Services. The request should outline the specific reason(s) why the situation should be considered an exceptional circumstance.
  4. Where an employer’s initial request to remove a penalty or interest is denied by Employer Services staff, the employer may submit an appeal. During the appeal process:
    1. the decision by Employer Services staff remains;
    2. payment will be required by the employer in order to avoid additional penalties and/or interest; and
    3. where payment has been made and the appeal decision is in favor of the employer, all interest and penalties in relation to the decision will be reversed.

Policy references

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Legislative Authority

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The Workers’ Compensation Act, 2013
122, 123;

The Workers’ Compensation General Regulations 3, 4, 5, 8, 9

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Document History

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01 January 2014. References updated in accordance with The Workers’ Compensation Act, 2013.

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