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Policy and Procedure Manual

Type:
Publications
Last updated:
September 17, 2021
User:
Care providers, Workers, Employers, General

Policy directives include policy and procedure documents that form the basis of decisions made or actions performed under The Workers’ Compensation Act, 2013.

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application/pdf — 5.91 MB

Practice Standards for Hearing Service Providers

Type:
Publications
Last updated:
July 29, 2021
User:
Care providers

Read the accreditation standards and service provider guidelines for hearing service providers treating WCB customers.

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application/pdf — 158.6 KB

Practice Standards for Massage Therapists

Type:
Publications
Last updated:
July 28, 2021
User:
Care providers

Read the accreditation standards and service provider guidelines for massage therapy service providers treating WCB customers.

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application/pdf — 167.67 KB

Massage Therapists’ Fee Schedule

Type:
Publications
Last updated:
July 26, 2021
User:
Care providers

Use these fee codes and fees to bill for primary level services provided to WCB customers by massage therapists accredited by the WCB.

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application/pdf — 103.03 KB

Hearing Services' Fee Schedule

Type:
Publications
Last updated:
July 22, 2021
User:
Care providers

Use these fee codes and fees to bill for primary level services provided to WCB customers by hearing service providers accredited by the WCB.

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application/pdf — 183.53 KB

Online clinic accounts authorization form

Type:
Downloadable forms
Last updated:
June 22, 2021
User:
Care providers

Use this form to authorize the WCB to grant clinic account access to the office manager listed on this form. A clinic account provides the office manager with access to submit invoices and view payment details for all health-care providers at the clinic.

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application/pdf — 834.04 KB

Support Package for Chiropractors and Physical Therapists

Type:
Publications
Last updated:
June 10, 2021
User:
Care providers

Use this manual to help manage the care and return to work of injured workers.

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application/pdf — 1.05 MB

Hearing loss – Request for funding (MCARE)

Type:
Downloadable forms
Last updated:
May 18, 2021
User:
Care providers

Complete this form for authorization to treat an injured worker. Use this form to request funding for new or replacement hearing aids and repairs or hearing aid supplies.

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application/pdf — 384.02 KB

COVID-19 Questions and answers

Type:
Fact sheets
Last updated:
May 13, 2021
User:
Care providers

COVID-19 Questions and answers
Employment Standards and Occupational Health and Safety

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application/pdf — 239.06 KB

Practice Standards for Exercise Therapy Service Providers

Type:
Publications
Last updated:
April 28, 2021
User:
Care providers

Read the accreditation standards and service provider guidelines for exercise therapy service providers treating WCB customers.

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application/pdf — 202.06 KB

Exercise Therapists' Fee Schedule

Type:
Publications
Last updated:
April 28, 2021
User:
Care providers

Use these fee codes and fees to bill for primary level services provided to WCB customers by exercise therapists accredited by the WCB.

Download

application/pdf — 521.99 KB

Physicians' Fee Schedule

Type:
Downloadable forms
Last updated:
April 12, 2021
User:
Care providers

Use these fee codes and fees to bill for primary level services provided to WCB customers by physicians and optometrists.

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application/pdf — 542.31 KB

Everything a Vendor Needs to Know

Type:
Publications
Last updated:
January 13, 2021
User:
Care providers

Technical notes for software vendors

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application/pdf — 627.64 KB

Telehealth temporary service fees and fee codes for chiropractors

Type:
Publications
Last updated:
January 8, 2021
User:
Care providers

Read the fee codes and fees that apply to health-care services provided by chiropractors via telehealth due to the risks of the COVID-19 pandemic to in-person care.

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application/pdf — 516.18 KB

Accreditation Standards and Service Provider Guidelines for Registered Nurses (Nurse Practitioners) (RN(NP)s)

Type:
Publications
Last updated:
January 5, 2021
User:
Care providers

Read the accreditation standards and service provider guidelines for nurse practitioners treating WCB customers.

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application/pdf — 537.92 KB

Registered Nurses' (Nurse Practitioner) Fee Schedule

Type:
Publications
Last updated:
January 5, 2021
User:
Care providers

Use these fee codes and fees to bill for primary level services provided to WCB customers by nurse practitioners accredited by the WCB.

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application/pdf — 213.21 KB

Chiropractor’s Progress/Discharge Report (CHP) User Manual

Type:
Downloadable forms
Last updated:
December 14, 2020
User:
Care providers

Learn how to fill out the Chiropractor’s Progress/Discharge Report (CHP) as a chiropractor or physical therapist using the CHP user manual.

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application/pdf — 125.08 KB

Psychologists' Fee Schedule

Type:
Publications
Last updated:
December 10, 2020
User:
Care providers

Use these fee codes and fees to bill for services provided to WCB customers by psychologists accredited by the WCB to provide primary level services to WCB customers.

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application/pdf — 162.33 KB

Practice Guidelines for Psychologists Providing Primary Level Services and Assessment Services to WCB Customers

Type:
Publications
Last updated:
December 10, 2020
User:
Care providers

Read the WCB’s guidelines for psychologists providing assessment and counselling services to WCB customers.

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application/pdf — 266 KB

Occupational Therapists' Fee Schedule

Type:
Publications
Last updated:
December 10, 2020
User:
Care providers

Use these fee codes and fees to bill for primary level services provided to WCB customers by occupational therapists accredited by the WCB.

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application/pdf — 511.35 KB