Request a copy of your injury claim file
Section 173 of The Workers’ Compensation Act, 2013 provides a worker, their representatives, or in the case of a death, their dependent(s), access to their claim file. If you wish to obtain a copy of the information in your claim file, you or your representative must complete the request for copy of file (WROI) form and return it to the WCB by emailing it to email@example.com or faxing it to 1.888.844.7773.
If you have any questions about this process, contact the WCB staff member who is administering your claim at 1.800.787.9288.
Under Section 174 of The Workers’ Compensation Act, 2013, employers, or their representatives, have the right to request portions of their worker’s claim file that were used to make a decision that the employer does not agree with. If you are requesting a review or reconsideration of a WCB decision of the with respect to an injury claim for your worker, the issue in dispute must be clearly identified and must concern a decision made on the claim. To get a copy of the relevant information, the employer or representative must complete the Employer’s Request for Information (EROI) form or the Employer’s Representative’s Request for Information (EROI2) form. To fill out the EROI2 form, the employer will need to file an Authorization Letter of Representation (EREP) form. The worker will be provided with the right to make objection to the release of this information to the employer.
The completed forms can be submitted to the WCB by emailing to or faxing to 1.888.844.7773. For more information, refer to the webpage, Rights to your worker's medical information, email firstname.lastname@example.org or fax 1.888.844.7773.
Collecting information about workers and employers is fundamental to the administration of The Workers’ Compensation Act, 2013 (the Act). The Saskatchewan Workers’ Compensation Board (WCB) takes seriously the need to protect the confidentiality and security of this information. The WCB is guided by the Act in the collection, use, storage and disclosure of information and is committed to protecting the privacy and security of the personal and/or personal health information that it collects. The WCB is also subject to the provisions of The Freedom of Information and Protection of Privacy Act (FOIP) and The Health Information Protection Act.
You can request that the WCB remove information from your claim record if it is clear that the information is in no way related to, or needed for, the determination of your benefit entitlement under the Act. The WCB will comply with your request once it has determined that the information you are seeking to have removed from your claim file is not relevant to the decisions that will made on your claim.
Contact the WCB staff member who is administering your claim at 1.800.787.9288 to request a correction of your injury claim file information.
A privacy complaint is any concern or dispute anyone might have with the WCB’s handling of the information we collect to carry out the business of the WCB. This includes suspected privacy breaches. A privacy breach is the disclosure of personal information, either accidental or intended, that is not authorized by The Workers’ Compensation Act, 2013 or The Freedom of Information and Protection of Privacy Act (FOIP).
Your privacy concerns can usually be addressed by discussing them with the WCB staff member who is administering your claim. WCB staff can explain the purpose of the collection and disclosure of your information.
You may contact the WCB’s privacy officer, who will investigate your concerns.
Information of a general nature that is held by the WCB may be obtained under the provisions of The Freedom of Information and Protection of Privacy Act (FOIP), subject to any related exemptions under FOIP. Information in claim files is not accessible by someone other than the worker or their representative under FOIP.
You can submit a formal request for:
Should we require more information or require clarification on the records you are seeking, the privacy officer will contact you.
If your issue is not resolved, you may also contact the Information and Privacy Commissioner for Saskatchewan at:
Saskatchewan Information and Privacy Commissioner (OIPC)
Toll free (in Sask.): 1.877.748.2298
Email: email@example.com for information pertaining to your access and privacy rights
Contact the WCB’s privacy officer