WCB planned systems interruption
Alert message
The WCB is replacing the technology that supports employer accounts and modernizing online services for employers.
As a result, all WCB systems will be unavailable from noon on Nov. 27 until 8 a.m. on Dec. 2.
We want to assure our customers that maintaining service continuity is a top priority. During the outage, WCB staff will be available to assist you by phone, email or in person.
Thank you for your patience.
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Potential Canada Post disruption
Alert message
AVOID PAYMENT DELAYS: Potential Canada Post mail disruption could delay mailed WCB customer payments, forms and letters.
Get ahead of the potential Canada Post mail strike by signing up for direct deposit to receive automatic payments. To receive your payment, fill out a direct deposit form and sent it to the WCB by email or fax.
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Remembrance Day
Alert message
The WCB offices will be closed on Tuesday, Nov. 11 to observe Remembrance Day. Regular office hours will resume on Wednesday, Nov. 12.
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Representative Code of Conduct
Document type
Fact sheets
Customer type
Workers
Employers
Document description
Learn about the code of conduct for representatives of those filing an appeal with the WCB’s Board Appeal Tribunal.
application/pdf — 57.66 KB
Responsibilities of the Worker
Document type
Fact sheets
Customer type
Workers
Document description
Learn about your responsibilities during the recovery, treatment and return to work processes.
application/pdf — 540.88 KB
Recovery and return to work for workers
Document type
Publications
Customer type
Care providers
Workers
Employers
Document description
Learn about the recovery and return to work process for injured workers.
application/pdf — 552.95 KB
Psychological Injuries – everything you need to know
Document type
Publications
Customer type
Care providers
Workers
Employers
Document description
Find out what you need to know about work-related psychological injuries.
application/pdf — 1.78 MB
Permanent Functional Impairment Independence Allowance
Document type
Fact sheets
Customer type
Workers
Document description
Find out what a permanent functional impairment is and who can get the one-time award.
application/pdf — 515.19 KB
Mental health program
Document type
Fact sheets
Customer type
Workers
Document description
Learn what a mental health program is and what the goals are.
application/pdf — 529.97 KB
Managing your back injury
Document type
Publications
Customer type
Care providers
Workers
Document description
Learn about the management and treatment of back pain.
application/pdf — 684.45 KB
Injured Worker Appeals
Document type
Fact sheets
Customer type
Workers
Document description
Learn the steps of submitting a worker appeal if you disagree with a decision on your WCB claim.
application/pdf — 147.77 KB
Information for workers
Document type
Publications
Customer type
Workers
Document description
Learn about working with the WCB, including the claims and recovery process, your responsibilities and responsibilities of your employer, care provider and the WCB.
application/pdf — 758.93 KB
Information for Temporary Foreign Workers
Document type
Fact sheets
Customer type
Workers
Document description
Information for Temporary Foreign Workers
application/pdf — 48.52 KB