WCB engaging customers for feedback to help improve services

WCB engaging customers for feedback to help improve services

Institute addresses the relevant issue of psychological safety in the workplace

Program will create a modern, efficient customer delivery model to deliver better service and outcomes to customers

To continuously improve our customer service, we have made changes to the online E1 form.

Increases in premium rates will be held to assist employers in economic recovery

Effective December 7th, your 2021 premium rate notice and certificate of achievement will only be available through your WCB online account.

Recently, the Canadian Federation of Independent Business (CFIB) issued a press release referencing their own research document where they suggest that WCB’s across the country “are holding onto $6.8 billion in extra money.”